Privacy Policy for Shorasha Consulting App
This Privacy Policy ("Policy") explains how Shorasha Consulting App ("us") collects, uses, and discloses the information you provide to us when using our mobile application ("the App").
Information We Collect
- Personal Information: This includes data that can be used to identify you, such as your name, email address, phone number, and username.
- Demographic Information: This may include details such as your age, gender, and location.
- Usage Data: This information is collected automatically when you use the App and may include data such as your IP address, device type, operating system, time of use, and browsing history within the App.
- Content: This includes text, audio, video, and other content that you share during consultation sessions or upload to the App.
How We Collect Information
We collect information directly from you when you:
- Register for an account on the App.
- Book a consultation session.
- Participate in a consultation session.
- Communicate with us through the App.
- Use any other features of the App.
We may also collect information indirectly through:
- Cookies and similar tracking technologies.
- Third-party analytics services.
How We Use Your Information
- Provide and improve the App and our services.
- Facilitate communication between users and consultants.
- Deliver personalized consultation services.
- Analyze how the App is used.
- Send you important information about the App and our services.
- Respond to your inquiries and requests.
- Prevent or address fraud and misuse of the App.
- Comply with legal and regulatory requirements.
Sharing Your Information
We may share your information with:
- Consultants providing services through the App.
- Third-party service providers who assist us in operating and maintaining the App.
- Law enforcement or other government agencies as required by law.
We will not share your personal information with any third party for their marketing purposes without your consent.
Data Retention
We will retain your information for as long as necessary to provide you with services, comply with our legal obligations, and resolve disputes. We may also retain certain information for a longer period if required by law or for our legitimate business purposes.
Your Choices and Rights
You have the following choices and rights regarding your information:
- Access and update your personal information.
- Request the deletion of your personal information.
- Opt out of receiving marketing communications from us.
- Contact us if you have any questions or concerns about your privacy.
Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Cookies
A cookie is a small text file unique to a web browser on a user’s computer or mobile device, used to retain user preferences and enhance browsing experiences ("Cookies"). We use cookies to track general site usage, enabling us to provide a better user experience. We do not use cookies to access other data stored on a user's devices.
Children’s Privacy
The application is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the application.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
info@shorasha.app